Housing Apprentice

Harvey Road

This vacancy is now closed

Ref
30108
Location
Harvey Road
Salary
National Minimum Wage dependent on your age (£4.81 - £9.18 per hour)
Closing date
06/06/2022
Description

If you are a passionate worker who is prepared to work hard to achieve a qualification – then why not join the growing team at Nottingham City Homes as an apprentice?

Housing and Property Management Apprentice x 2

Salary: National Minimum Wage dependent on your age (£4.81 - £9.18 per hour)

Duration – 24 months

Location:  Anywhere within the city of Nottingham

We have two Housing and property management apprentice positions within Nottingham city homes. The successful candidates will gain an insight into the industry by undertaking a Level 2 Housing and Property Management Apprenticeship, whilst carrying out work across various departments in the organisation.

The Housing and property management apprenticeship training programme will give you the knowledge and skills so you can;

  • Apply a range of excellent customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front-line service which meets the needs of our diverse range of customers and stakeholders
  • Use appropriate levels of skill and judgment to understand the needs of vulnerable individuals and groups (including those with complex needs) and respond accordingly
  • Demonstrate effective and appropriate communication skills to enable timely identification and resolution of issues.
  • Signpost customers who need additional support to other colleagues, partner agencies
  • Be responsible for the administrative work needed to support the creation and sustainment of successful tenancies and leaseholds the private housing sector
  • Be customer focused and show a desire to deliver excellent customer service to our tenants
  • Undertake housing duties relevant to the team and organisation. Examples include preparing paperwork for service charges, supporting consultations and undertaking customer surveys, undertaking neighbourhood and property surveys using checklists, conducting supervised viewings and rental negotiations, handling telephone calls and arranging meetings and events
  • Work closely with colleagues to explore solutions to problems and improvements to ways of working and take responsibility for the quality, accuracy and planning of your work
  • Understand the principles and practices of relevant landlord and tenant law, applicable Codes of Practice and relevant legal frameworks or know where and/or who to ask if they are unsure.

You must be committed to attend college to obtain the Housing and Property Management level 2 apprenticeship

We are looking for candidates who demonstrate commitment to learning new skills, who can use their initiative in challenging situations and who can communicate with colleagues and customers alike.

Closing date: Applications will at midnight on Monday 6 June 2022. Please note this role may close earlier based on the volume of suitable applications.

Frequently asked questions:

How old do I need to be to apply?

You will need to be a minimum of 16 years old by August 31 2022. There is no upper age limit.

When will my apprenticeship start? 

You will need to be available to commence your apprenticeship in 5th September 2022.

Entry requirements:

  • You need to live within the Nottingham City boundary to be considered for this opportunity; however, applicants with a disability or those who are from a care background are not subject to these restrictions
  • No qualifications are required to apply for this position.
  • You will need to pass our assessments in Maths/English and ICT
  • You will need to be able to provide evidence of maths and English qualifications on request or be willing to undertake Maths and English qualifications alongside your apprenticeship

How do I apply?

When completing the application form, you will be required to upload a CV and a personal statement of no more than 500 words outlining ‘why you would make a great Housing and property management apprentice.

*By submitting your application you agree to the information within your application being shared with our college partners for the purpose of functional skills assessments. Please read our privacy statement attached. *

What will be the next steps?

Candidates successful at the first stage of our shortlisting process will be invited to complete functional skills assessments. Therefore, you will need to be able to complete these by visiting one of our training partners between 13-17 June 2022.

Interview date: Successful candidates will then be invited to attend a panel interview at our NCH offices, these are expected to take place between 4-8 July 2022 but this is subject to change.

We welcome applications from all sections of our diverse community. Nottingham City Homes is a Disability Confident employer